We did three Crisis shifts this winter, all in the Bayswater Hotel which had been “our” Crisis location for the past two years:
The Christmas Eve shift was the busiest, as volunteer numbers were down that day for some reason. We like being busy and don’t like the sense that we are somewhat surplus even for part of our eight hour shift, so that one, for us, was the highlight.
Most of the guests seemed delighted with the meal we served them, but one guest was convinced that his food was cold, even though he refused to try it to confirm his hypothesis. His sour life was rendered yet more sour by dint of the cold plate of food, he told me. When i replaced it with another plate from the same hot tray serve din the same way, he tucked in.
Boxing Day, which the previous year had been quite busy, was a sedate affair with plenty of people around to do the requisite tasks. We again (as in 2022) had mixed reviews for the “can you run a coffee stall?” test, with some of the team leaders praising our “barristabilities”, while other attendees challenged that perception.
For reasons never explained, some of the team leaders brought in cardboard cut-outs of celebrities (I think to judge the talent show). Daisy and I failed epically to identify the celebs.
30 December was a different vibe with the Week Two team being mostly different people – at least the leadership team is different from Week One. Mostly people we had met in Week Two the year before.
We got to staff a health screening registration desk for a while, which was a bit different. We also got to hone our coffee stall skills under new management, which seemed to go very well despite our mixed reviews passim.
One encouraging sign, for us, is that very few of the 2023 guests were returnees from 2022. Word is that the work done over Christmas is getting a good proportion of the guests into a more positive loop, enabling many to get away from homelessness after their stay. That’s a large part of what our work is about and that thought makes it hugely rewarding.
So, with Crisis done for the 2023 Christmas, that’s us back to FoodCycle in early 2024:
Oh, and if you were wondering why Daisy has two badges and I only have one…one of us forgot to bring their badge on the third day. Who knows if we’ll be invited back again in such circumstances.